Over the past year, Zenfolio fulfilled tens of thousands of print orders with great success. We have gained a lot of experience working with our partner labs, and learned a lot along the way. We are very excited to share with you the news about upcoming changes and additions to the products we offer.
We are expanding our relationship with the Mpix Lab by adding more products and services, and we are discontinuing products from the EZ Prints Lab.
Partnering with Mpix, a division of Miller's Professional Imaging, has been a real win for our users as it is one of the best labs in the country. And it is about to get even better as we are working on adding a full range of their products including canvas gallery wraps, greeting cards, standouts, memory mates, puzzles, statuettes, and other products from their extensive and growing list.
In addition, Zenfolio Premium users will soon be able to customize Mpix prints with text printed on the reverse side, also known as backprinting.
Even more exciting is that Premium users will be able to remove the Mpix brand name from the Cart, and have non-branded packaging ready for delivery to their clients. This will surely make for an even more professional presentation upon delivery.
We are very proud of the relationship we were able to forge with Mpix, and we continue to be impressed with the quality of products, services, and precision of operations the Mpix lab delivers. Extending the integration between Zenfolio and Mpix will give you, our user, access to more products, services, and expertise gained from over 70 years in the photofinishing business.
On the other hand, after the recent EZ Prints' switch from Fuji to Kodak paper, it has become redundant to offer products from the two labs given their broad overlap in products and competing pricing. With that in mind, we have decided to send all Zenfolio print fulfillment to Mpix and discontinue the EZ Prints products.
Effective May 16th, 2008, we will no longer be offering EZ Prints products. Orders placed through EZ Prints prior to and on May 16th will not be affected.
The EZ Prints products will be removed from the site after May 16th.
Questions & Answers
What does this mean for me?
- If you allow visitors to order your photos - make sure the Mpix Lab is enabled in the Print Ordering section of the Toolbox.
- If your Price Lists include products from EZ Prints - you can remove them and add corresponding products from Mpix instead. Make sure to do this before May 16th.
What happens if I do nothing?
The EZ Prints products will be removed automatically after May 16th.
What happens to the EZ Prints products that Mpix does not offer?
With the latest addition of 19-cent value prints from Mpix, and the new specialty products from IYP Photo Products, there is a corresponding item available for almost every product we offered from the EZ Prints Lab.
Mpix does not ship internationally, what if I am outside of North America?
We are committed to finding a good fulfillment partner located in Europe to provide a cost effective solution for our growing base of European users. We are actively searching for the right partner, and we will be working on integrating with such a lab to provide better pricing and delivery times.
Our Support folks would be happy to answer any questions you might have about this transition. Please use the Contact Us form.
Zenfolio Product Team